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A uniformed cleaning crew wiping down glass railings along a commercial walkway

Industries

Office building and corporate campus cleaning

Tenant retention starts with a building that always looks maintained, in the common areas and restrooms occupants judge first.

In office property, cleaning is a retention tool. Tenants rarely renew or leave because of the cleaning contract by name, but they form an opinion of how the building is run from the restroom, the lobby, and the elevator cab. Those are the three areas that get scoped tightest, because they are the ones every occupant sees every day.

What matters here

The requirements this environment actually carries

  • Restrooms serviced daily regardless of the overall cleaning frequency
  • Lobby and elevator presentation during business hours, not only overnight
  • After-hours access that respects building security and badge protocols
  • Consistent crews rather than a different team every week
  • Day porter coverage in buildings with heavy daytime traffic
  • Entry matting programs that keep soil out of the floor plate

Compliance

Access control, security, and building standards

Office cleaning compliance is less about regulation and more about controlled access and consistency. Crews hold keys or badges to occupied tenant space, which makes background screening, key control, and a defined access procedure the core requirements. Where a building pursues a certification such as LEED for operations and maintenance, the cleaning program has to supply documentation rather than only perform the work.

  • Background screening and key control

    Crews entering occupied tenant suites should be screened, and key or badge issuance and return should be logged rather than informal.

  • OSHA Hazard Communication, 29 CFR 1910.1200

    Safety data sheets for cleaning chemicals must be available on site, including in multi-tenant buildings.

  • Green cleaning documentation

    Buildings pursuing LEED operations and maintenance credits need product certifications and tracking, not just certified products in use.

  • Certificate of insurance on file

    Most institutional landlords require the vendor's COI to name the owner and manager as additional insured before crews are granted access.

Typical service frequency

Most office buildings run three to five janitorial visits per week with daily restroom service. Class A and heavily occupied properties commonly add day porter coverage during business hours.

Answers

Frequently asked questions

What is the difference between janitorial service and a day porter?

Janitorial service is scheduled cleaning performed to a task list, usually after hours, on a set frequency. A day porter is staffed coverage during business hours who handles restrooms, spills, lobby presentation, trash, and event turnovers as they happen. The distinction is timing and purpose: janitorial resets the building on a cycle, while a day porter keeps it presentable continuously while it is occupied. They are priced differently as well. Janitorial is typically priced per visit or per square foot, and a day porter is priced as staffed hours. Buildings with heavy daytime traffic, such as class A offices, medical waiting rooms, and shopping centers, frequently use both.

How much does commercial cleaning cost per square foot?

Across the US commercial cleaning market, recurring janitorial is typically quoted between $0.05 and $0.25 per square foot per visit, and roughly $0.10 to $0.30 per square foot per month for a standard office cleaned three to five times per week. Hourly rates commonly run $25 to $50 per cleaner per hour. The range is wide because price is driven by frequency, square footage, restroom count, floor type, and how much of the work is detail cleaning versus basic trash and vacuum. Larger buildings almost always cost less per square foot than small ones because fixed travel and setup time is spread across more area. These are industry reference ranges, not a Wexley quote. Accurate pricing requires a walkthrough and a written scope.

How often does a commercial facility need cleaning?

Frequency is driven by occupancy and use rather than square footage. Medical and clinical space is generally cleaned daily, with disinfection of high-touch surfaces and exam areas after each business day. Standard office space is typically serviced three to five times per week, with restrooms cleaned daily regardless of the overall schedule. Retail is usually daily, timed before opening or after close. Schools are cleaned daily while in session. Warehouse and industrial space varies most: office areas inside the building follow an office schedule, while large floor areas are scrubbed anywhere from daily to weekly depending on traffic and dust load. Common areas in managed properties are typically serviced daily to three times weekly, often with day porter coverage layered on during business hours.

What should a janitorial contract include?

A janitorial contract should include a written scope of work that lists tasks by area and frequency rather than a general description of cleaning, the service schedule and hours of access, and a defined process for adding or removing work. It should specify insurance requirements with limits and required endorsements, name who supplies consumables such as paper and liners, and set out a quality process with inspection frequency and a defined window to correct deficiencies. Term, renewal, and termination notice should be explicit, including whether the agreement auto-renews. For occupied buildings, add background check requirements, key and access control procedures, and a named account contact with escalation. The scope is the part that most disputes turn on, so vague scopes are the most expensive thing to accept.

One accountable partner for your whole facility, fully insured and vetted.

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